Effective Date: 06/10/2025

Ace Plumbing & Sewer (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information
We collect information that you voluntarily provide through forms or contact methods, such as:

• Name
• Email address
• Phone number
• Address
• Details related to your service requests

Automatically Collected Information
When you visit our website, we may automatically collect data such as:

• IP address
• Browser type and version
• Pages viewed and time spent on site
• Referring URL
• Device and operating system information

We may use cookies and similar technologies to enhance site experience and analyze traffic.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries or service requests
• Schedule and coordinate plumbing services
• Improve website functionality and performance
• Send reminders or service updates
• Meet legal or regulatory obligations
• Send marketing or promotional materials (opt-out available)

We do not sell or rent your personal information. We may share it with:

• Trusted third-party service providers that help operate our business
• Government or legal entities when required by law
• Internal staff for customer service, billing, and scheduling

Third-party service providers are required to safeguard your information and use it only for intended services.

4. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information. However, no method of transmission over the internet is completely secure. We encourage safe browsing practices when using our site.

5. Your Choices and Rights

You have the right to:

• Request access to or correction of your information
• Withdraw consent or request removal of your data
• Unsubscribe from marketing communications

To exercise any of these rights, contact us at:

Email: ed@theaceplumbers.com

Phone: (708) 204-8602

6. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

 

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we learn that we have collected such data, we will promptly delete it.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes your agreement to the revised policy.

 

9. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us:

Ace Plumbing & Sewer

Email: ed@theaceplumbers.com

Phone: (708) 204-8602

Address: 8602 Wolf Rd., Burr Ridge, IL 60527